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Thread: setup was unable to find the msi

  1. #1
    dleavy Guest

    Default setup was unable to find the msi

    i get this message

    setup was unable to find the msi package or patch' stub&oem=1043&prod=5&lang=en&link_ id=1
    i have to run forcefield to get to zonealarm site.or everytimen i try to go to sites i get redirected.some kind of virus on my pc ..any help please

  2. #2
    Join Date
    Jun 2006
    The 3rd Coast - South Central Texas

    Default Re: setup was unable to find the msi

    It is Sometimes very Difficult to Diagnose and fix a Computer from halfway across the Country,
    without All the Details,without the ability to sit in front of your Computer monitor and see what's going on..
    If you would Describe your Computer Setup/OS and Version of Zone Alarm that you are having a problem with1.) "msi package or patch" This is MicroSoft Installer telling you that the Download was Corrupted or Incomplete.., this can Happen for several reasons.. a.) Downloading on a Dialup link? b.) using a Download Accelerator/Manager like LiveWire or GetRight can Corrupt the ZA Download.. c.) ZA Download files works best when Downloaded with MS IE Browser.. d.) during the ZA download, Please Shutdown other CPU intensive Programs like Playing Music, Games, Email or Surfing the Internet while Downloading ZA..

    2.) Download ZASS 7.0.483.000 from the ZA Release History Link.. Security Suite version:
    TrueVector version:
    Driver version:
    Anti-virus engine version:
    Anti-virus signature DAT file version:976258864
    Anti-spyware engine version:
    Anti-spyware signature DAT file version:01.200901.5175
    AntiSpam version:
    ZoneAlarm® Extreme Security

    Click here for ZA Support
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