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Thread: Can Not Install Zone Alarm

  1. #1
    greenzwin Guest

    Default Can Not Install Zone Alarm



    Hello!




    I tried to uninstall ZA Sec Suite version 8 after it kept crashing, but now I cannot reinstall even 7.1 ZASS.





    I uninstalled version 8 and removed all the files but my computer won t let me remove the Zone Labs folder in the program files directory.






    When I try to install ZASS V7.1 for Vista Pro Home Ed. SP 1 the following errors occur:




    Install stops at 5% at file _VC90_ReleaseCRT_x86.msi then it says TrueVector Service has stopped working.




    This happens after turning off windows defender/firewalls, etc.




    Suggestions appreciated!

    Operating System:Windows Vista Home Premium
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,287

    Default Re: Can Not Install Zone Alarm

    Hi!have you tried aleady to run 'as administrator'(right click of the mouse) the ZA removal tool?http://download.zonealarm.com/bin/fr...cpes_clean.exeCheers,Fax

    Click here for ZA Support
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