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Thread: Brand new Computer!! Old ZA!! Don't Mix?? @#$^&

  1. #1
    zauserlaw Guest

    Default Brand new Computer!! Old ZA!! Don't Mix?? @#$^&

    I love ZA. Have used it for years with very few problems and the ones I have had have mostly been "operator head space" type problems, so I'm hopeful this is easily answered problem also.I just got a brand new dell studio, dual core 250g hd, 4g ram, win vista hp. My old comp was win xp on which I had downloaded a number of updates since 2006. I had problems with my old comp which is why I bought the new (still have old one and will fix eventually).I uploaded za from my old to new and now I can't download from the internet (windows update still works for some reason), some websites stop loading, za doesn't show any firewall alerts and privacy sites appear and disappear after shutdown. shut za down and (horrors!) use windows firewall and ie7 works.Should I just start from scratch with a fresh install or download another from the za site or use one of my earlier version downloads and start from there?Any help is greatly appreciated.Thank you.

    Operating System:Windows Vista Home Premium
    Software Version:8.0
    Product Name:ZoneAlarm Pro

  2. #2
    naivemelody Guest

    Default Re: Brand new Computer!! Old ZA!!

    Click here > http://forums.zonelabs.org/zonelabs/...ssage.id=73645 < read carefully,
    32 bit OS only? no 64 bit OS<hr>Important item: Tips: For first time users of ZoneAlarm - [*][*]

    1- have you properly un-installed any previous firewall and/or <strike>anti-virus</strike>?? = this needs to be done - click here &gt; http://forums.zonelabs.org/zonelabs/...message.id=154
    . Most new pc/laptops come with pre-installed (trial)
    security software, which should be properly un-installed prior to installing any ZoneAlarm firewall product.
    Use any special &quot;Removal Tool&quot; if available.[ SuperTip: if you have used any free trial/ pre-installed
    security software &gt; please be sure to cancel your account ]<hr>Just One, Not Two -- Never use two software firewalls at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility/ 'removal tool'
    or if not available use the Windows XP add/remove software tool in the control panel. You can add/ use a 'hardware firewall' including a Wired Router, Wireless Router or Broadband Gateway with your ZoneAlarm firewall.<hr>Just One, Not Two -- Never use two anti-virus products at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility/ 'removal tool'
    or if not available, use the Windows XP add/remove software tool in the control panel.[*]Caution if you use any of the new hybrid &quot;Anti-spyware with Anti-virus software&quot; - like Webroot AntiVirus with AntiSpyware or PCTools SpywareDoctor with Integrated AntiVirus, or SunbeltSoftware CounterSpy with VIPRE, PCTools ThreatFire, Lavasoft Ad-Aware Plus + Ad-Aware Pro, etc. = the anti-virus portion may cause conflict with your main AntiVirus software.<hr>Several ways to go:...[*]on intial installs of the new 8.0 ZA Pro - sometimes the 'privacy protection' and &quot;site list&quot; will have a number of blocks, X's that will hamper - internet, web site access, etc. ( I had this problem - I quickly shut all 'privacy' protection and site list and was able to regain internet/ access - now I use ForceField to cover my browsing - works great for me) you may wish to experiment with this.<hr>[*]you may try a reset of database - click here &gt; http://forums.zonelabs.org/zonelabs/...d=72996#M81287<hr>[*]you can un-install using this &gt; Now use the new ZoneAlarm Removal Tool:Click here &gt; http://download.zonealarm.com/bin/fr...cpes_clean.exe
    Save to desktop, right click and &quot;run as administrator&quot;
    This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions.
    <hr>[*]use the link from 'within' the very top 'link # 73645' to download/ re-install
    direct from ZA website; don't use from your old stash or third-party. Better to go 8.0.059. Temporarily shut-off WindowsDefender any other anti-spyware you have while re-installing ZA.[*]I don't know if Dell uses any 'extra security features' the same that Acer has caused problems with. Search/ check if Dell has any features that may block 'new' changes/ installs.<ul>[/list][/list]

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