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Thread: Removed ZA Free Windows Security Still Advising that ZA is running. Should I reinstall Version 7?

  1. #1
    levonh Guest

    Default Removed ZA Free Windows Security Still Advising that ZA is running. Should I reinstall Version 7?

    I did the long and painful removal of ZA Free after an aborted upgrade to version 8However Widows Security advises that ZA is still running. Is there any way to fix that?

    Also I would like to reinstall version 7. Should I proceed with that and what should I watch for before doing so?
    Thanks all in advance.

    Operating System:Windows XP Home Edition
    Software Version:7.0
    Product Name:ZoneAlarm (Free)

  2. #2
    naivemelody Guest

    Default Re: Removed ZA Free Windows Security Still Advising that ZA is running.

    Now use the new ZoneAlarm Removal Tool:Click here > http://download.zonealarm.com/bin/fr...cpes_clean.exe
    Save to desktop, right click and "run as administrator"
    This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions.

    (you may want to run it twice) <hr>Go to windows 'task manager' - right click open space on system tray and check for: vsmon.exe(true vector), zlclient.exe &lt; &gt; if there end process; and also check in 'windows services' for these two and disable. Restart pc.<hr>Click here &gt; http://forums.zonelabs.org/zonelabs/...ssage.id=73645
    &lt; for re-install tips and guidelines. You can try again for 8.0 or if you want 7.0.483 use the 'release history' link for 7.0.483. If you wish you may 'temporarily' lower/ shut-off
    your other
    security levels/ softwares
    when actually installing ZA Free. Posting back pc-set up would be helpful.

  3. #3
    levonh Guest

    Default Re: Removed ZA Free Windows Security Still Advising that ZA is running.

    HI M:
    I cannot run the cleaner file from the desktop nor from any directory.
    Windows pops up a message &quot;Internet Access Manager has encountered a problem and needs to close&quot;.


    There is no evidence of the 2 files in Task Manager and I don't understand what you mean by Windows Services???? If I go to msconfig and look in Services there are no ZA items there.
    Theh computer is a Dell running XP Home SP2. Windows Defender and AVG Anti Virus Version 8 (Free)
    Any other suggestions???

    Message Edited by levonh on 02-03-2009 05:35 AM

  4. #4
    naivemelody Guest

    Default Re: Removed ZA Free Windows Security Still Advising that ZA is running.

    Shut down windowsdefender, andNow install ZA Free
    - Click here &gt;

    http://download.zonealarm.com/bin/fr...seHistory.html
    - from ZA website - click on 7.0.483 to install

    Click here &gt; http://forums.zonelabs.org/zonelabs/...ssage.id=73645
    - follow tips and guidelines.

    <hr>

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