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Thread: Free firewall installing on Vista help please

  1. #1
    double_d Guest

    Default Free firewall installing on Vista help please

    I am trying to install the free basic firewall direct from zone alarm's site and I can't it to work. I am getting the following errors:

    true vector service has stopped working, no solutions found. driver blocked due to compatibility issues. vsmon.exe-unable to locate component. zpy.dll was not found

    any help is appreciated.

    Operating System:Windows Vista Home Premium
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm (Free)

  2. #2
    naivemelody Guest

    Default Re: Free firewall installing on Vista help please

    Click here > http://forums.zonelabs.org/zonelabs/...ssage.id=73645 < read carefully,
    32 bit OS only? no 64 bit OS.Please check to see if you have 32 bit Vista OS.
    You can have 64 bit memory processor like AMD 64 bit CPU; but the OS/ operating system
    will still have to be 32 bit.<hr>Important item: Tips: For first time users of ZoneAlarm - [*][*]

    1- have you properly un-installed any previous firewall and/or <strike>anti-virus</strike>?? = this needs to be done - click here &gt; http://forums.zonelabs.org/zonelabs/...message.id=154
    . Most new pc/laptops come with pre-installed (trial)
    security software, which should be properly un-installed prior to installing any ZoneAlarm firewall product.
    Use any special &quot;Removal Tool&quot; if available.[ SuperTip: if you have used any free trial/ pre-installed
    security software &gt; please be sure to cancel your account ]<hr>Just One, Not Two -- Never use two software firewalls at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility/ 'removal tool'
    or if not available use the Windows XP add/remove software tool in the control panel. You can add/ use a 'hardware firewall' including a Wired Router, Wireless Router or Broadband Gateway with your ZoneAlarm firewall.<hr>Just One, Not Two -- Never use two anti-virus products at the same time. Completely uninstall one before installing another. Use the vendor's uninstall utility/ 'removal tool'
    or if not available, use the Windows XP add/remove software tool in the control panel.[*]Caution if you use any of the new hybrid &quot;Anti-spyware with Anti-virus software&quot; - like Webroot AntiVirus with AntiSpyware or PCTools SpywareDoctor with Integrated AntiVirus, or SunbeltSoftware CounterSpy with VIPRE, PCTools ThreatFire, Lavasoft Ad-Aware Plus + Ad-Aware Pro, etc. = the anti-virus portion may cause conflict with your main AntiVirus software.<hr>Please post back your pc set-up: include anti-virus, other anti-spyware, monitors, back-ups, even brand of pc - Acer?<hr>In the mean time you can un-install any leftover/ incomplete ZA install by using this...[*]you can un-install using this &gt; Now use the new ZoneAlarm Removal Tool:Click here &gt; http://download.zonealarm.com/bin/fr...cpes_clean.exe
    Save to desktop, right click and &quot;run as administrator&quot;
    This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions.
    <hr>Once you post back more intell, we'll proceed.<ul>[/list][/list]

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