Ok, here's what's been happening... At first, the download and installation process got stuck, so I removed my previous anti-virus software. Then I tried again. It went further than before, but still had some annoying pop up window with an error saying the connection to the (I forget what) server was lost or something similar and that it needed to close. I would click ok, the ZA install would still be running and the window would keep coming up no matter how many times I clicked OK. Now, the Z icon shows up in my system tray and in my Start menu, but when I double click it to open it, nothing happens. I've tried to install it again several times...and at first, it would go through that process again and give me the error window, but now, nothing happens at all! What the heck is going on?
I'm running Windows XP on a broadband connection to the net.
Can someone help me figure this out? I really don't want to pay nearly $3.00 a minute by calling the phone number.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite