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Thread: Zone Alarm uninstall causes machine to stop on reboot

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  1. #1
    tomservo Guest

    Default Zone Alarm uninstall causes machine to stop on reboot

    Uninstalled Zone alarm zlsSetup_70_473_000_en.exe running on XP SP3 to upgrade to zlsSetup_70_483_000_en.exe.

    After uninstallation, the machine will not finish rebooting. It shuts down, and then sits there, never actually restarting. The screen eventually goes into sleep mode.

    Reinstalling does not fix the problem. Machine was running properly before uninstall.

    Haven't been able to find any solution for this issue, but have seen other postings with it.

    What can I do to fix this, besides complete reinstallation of the OS?

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm (Free)

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Zone Alarm uninstall causes machine to stop on reboot

    Your may have Corrupted something durring the Uninstall, or have Left over Segments of ZoneAlarm that need to be Removed..Here is CheckPoints Instruction for Removing All traces of ZoneAlarm..<TABLE cellSpacing=0 cellPadding=0 width="100%" border=0><TBODY><TR><TD vAlign=top><TABLE cellSpacing=2 cellPadding=0 width="100%" border=0><TBODY><TR><TD vAlign=top width=435><TABLE cellSpacing=0 cellPadding=0 width="100%" border=0><TBODY><TR><TD vAlign=top></TD></TR><TR><TD vAlign=top><P class=entry>How do I remove ZoneAlarm from my computer</TD></TR></TBODY></TABLE></TD><TD style="TEXT-ALIGN: right" width="40%">
    </TD></TR></TBODY></TABLE></TD></TR><TR><TD style="PADDING-TOP: 10px" colSpan=2><TABLE class=answerTable cellSpacing=0 cellPadding=0 width="100%" border=0><TBODY><TR><TD vAlign=top><DIV class=faqanswer><P class=faqanswer>

    Solution:

    In order to completely remove ZoneAlarm from your system, please follow the directions below carefully.

    If any of the steps below do not apply to you, or you are unable to perform the function listed, please continue to the next step.</TD></TR></TBODY></TABLE></TD></TR></TBODY></TABLE>http://server.iad.liveperson.net/hc/...mp;action=view
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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