I have struggled with the "c\Docume~1\[username]~1\Locals~1\Temp\121208124759\vsutil.dll ... configuration is incorrect: error after updating to ZA AV 8.0. I have tried EVERY solution proposed on this forum and on other forums. Clean install, manual removal, registry changes, etc. I thought I would have to trash using ZA - a real shame because I believe it to be the best firewall on the market. The solution that finally worked (which appears nowhere on this forum to my knowledge) was to go to the very directory and run Microsoft_VC90_ReleaseCRT_x86.msi. This produced a message that the windows installer service was not working. Following this Microsoft link http://support.microsoft.com/kb/315353 leads to a solution, essentially unregistering and reregistering the installer service. After this, I went back to the directory and reran Microsoft_VC90_ReleaseCRT_x86.msi (by double clicking) and voila! ZoneAlarm installs when I click on the update. I must admit that this last step, running Microsoft_VC90_ReleaseCRT_x86.msi again, may be unnecessary, but after hours of trying to solve this and getting to the point of despair that ZoneLabs could not fix this. it turns out it was a Windows problem and not a ZoneAlarm problem. This may explain why many people have NOT had this problem while clearly some have. I hope this helps.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Antivirus