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Thread: V8 - is it fixed yet?

  1. #1
    davemidgley Guest

    Default V8 - is it fixed yet?

    I realise there were problems with ZoneAlarm V8 at the back end of last year but I thought they were now fixed. However apparently not. My ZA (7.0.483.0) keeps giving me notifications of an important update (version 8), but when I download it nothing happens - well to be exact it first downloads a file called zaSetup_en.exe, which is too small for a full installation, and is obviously just a downloader itself, as it then asks me if I want to download the upgrade, (which appears to be called zaZASetup.exe - still doesn't look like a proper installation which usually has the version number in the name). Installing that then does absolutely nothing - no upgrade, ZA is still at 7.0.483.0, and the very next day I get the same notification of an important upgrade.Anyone know what's going on?

    Operating System:Windows XP Pro
    Software Version:7.0
    Product Name:ZoneAlarm (Free)

  2. #2
    Charles_B Guest

    Default Re: V8 - is it fixed yet?

    Use Internet Explorer to download file.Do not use Download managers or Accelerator programs when downloading from ZoneAlarm web site.

    At this link : (copy & paste)
    http://www.zonealarm.com/security/en...or-updates.htm

    Scroll down to where it says :

    Update Now

    Update your ZoneAlarm product now and stay ahead of the latest Internet threats. Select your product from the list below:

    * ZoneAlarm Internet Security Suite
    * ZoneAlarm Pro
    * ZoneAlarm Antivirus
    * ZoneAlarm



    XP SP3
    ZAFF v 1.2.144.0
    Firefox/3.0.6
    ZoneAlarm Security Suite version:7.0.483.000
    TrueVector version:7.0.483.000
    Driver version:7.0.483.000
    Anti-virus engine version:3
    Anti-virus SDK version:5.0.1.85
    Anti-virus signature DAT file version:978152194
    Anti-spyware engine version:5.0.189.0
    Anti-spyware signature DAT file version:01.200902.5335
    AntiSpam version:5.0.6.8903

  3. #3
    Charles_B Guest

    Default Re: V8 - is it fixed yet?

    No Release History for ZoneAlarm
    Free Firewall.

    If you click bottom selection ZoneAlarm.It will take you to main page of Products and Services.On top left of page click Products and Services and select Basic Firewall.

    OR go here :
    http://www.zonealarm.com/security/en...e-firewall.htm

  4. #4
    Charles_B Guest

    Default Re: V8 - is it fixed yet?

    Just found Guru GeorgeV link :
    This will give detail for zaSetup_en

    http://forums.zonealarm.org/zonelabs...ssage.id=83776

    http://forums.zonealarm.org/zonelabs...ssage.id=83783

  5. #5
    davemidgley Guest

    Default Re: V8 - is it fixed yet?

    Well, I tried all these suggestions but I just get the same thing - I run za_setup_en.exe, it downloads for several minutes and then does absolutely nothing. I left it for a few weeks to see if ZL would sort it out, but obviously nothing's changed. ZA always used to download as a full installation (my current version is zlsSetup_70_483_000_en.exe for example), but V8 is this auto-downloader, and it seems to have problems. Can anyone please emlighten me.Dave

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