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Thread: Zone Alarm installation on 64 bit Vista Home Premium machine

  1. #1
    mr_bill Guest

    Default Zone Alarm installation on 64 bit Vista Home Premium machine

    I am unable to download and install Internet Security Suite on my new Vista machine.
    After downloading, installation fails with an error message "can't find ini file".


    Anyone have any idea what I can do?

    Operating System:Windows Vista Home Premium
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Zone Alarm installation on 64 bit Vista Home Premium machine


    <BLOCKQUOTE><HR>mr-bill wrote:
    I am unable to download and install Internet Security Suite on my new Vista machine. After downloading, installation fails with an error message "can't find ini file". Anyone have any idea what I can do?

    Operating System:Windows Vista Home Premium
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE>There are Over 60 Million Users of ZoneAlarm world Wide.. and Very Few People ever log onto a Support Forum to say how Great the Program is, This Forum exist to help the Few Users who encounter a problem and need to be guided in the right direction..http://s118.photobucket.com/albums/o...h_1welcome.gif to the Zone Alarm User Forum..It looks like your Have Corrupted your Installed ZA files..The simplest procedure is to :1.Download the Latestinstallerpreferably with IE Browwserand no Download Manager/accelerator like Get-Right, Livewire) ZASS http://download.zonealarm.com/bin/fr...seHistory.html2. On your current ZA, UNcheck "Load ZA... at startup" (under Overview --&gt; Preferences tab)3. Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory4.) Now use the new ZoneAlarm Removal Tool: Click here &gt; http://download.zonealarm.com/bin/fr...cpes_clean.exeSave to desktop, right click and "run as administrator"This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions.
    (you can un-install without net connections)5.) Install the new update (clean or upgrade) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..Please note that ZASS and ZAXdo not play nice with many overlapping security tools (even if disabled). To troubleshoot ZASS/ZAX issues remove them and install back once you see that ZA works as it should. For example,Norton/Symantec, McAfee,Spyspweeper, Spyware Doctor, trojan hunter, adware, SpyBotS&amp;D, PC tools Threatfire, otherantivirus, antispyware, Registry Guard or locking tools, etc...
    ---------------------------------------
    My Vista Configuration:

    http://i118.photobucket.com/albums/o...4990GV_sig.jpg
    ----------------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.298.000
    TrueVector version:8.0.298.000
    Driver version:8.0.298.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:981238033
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200903.5625
    AntiSpam version:6.0.0.1429
    -----------------------------------------------------------------
    2nd Computer WinXP SP3 32-Bit
    ZoneAlarm Security Suite version:8.0.298.000
    TrueVector version:8.0.298.000
    Driver version:8.0.298.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:981238033
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200903.5625
    AntiSpam version:6.0.0.1429
    ----------------------------------------------------------------------
    3rd Computer Vista Home Premium SP1 32-Bit
    ZoneAlarm Extreme Security version:8.0.298.000
    TrueVector version:8.0.298.000
    Driver version:8.0.298.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:981238033
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200903.5625
    AntiSpam version:6.0.0.1429
    ZoneAlarm ForceField 1.3.130.0
    ZoneAlarm ForceField Anti-Phishing Database 1.2.95.0
    -------------------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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    Closed Sundays and Holidays

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