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Thread: Upgrade gets stuck at 32%

  1. #1
    abcdefghijk Guest

    Default Upgrade gets stuck at 32%

    Trying to load new upgrade of za security suite. Installing gets to 32% and sticks. Has been 'running' now for about 1 hour.
    Have loaded on my other PC and didn't have any problems.
    Running XP w/SP3 and all updates.
    Need help as I am leaving town tonight.
    Thanks

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,465

    Default Re: Upgrade gets stuck at 32%


    <BLOCKQUOTE><HR>abcdefghijk wrote:
    Trying to load new upgrade of za security suite. Installing gets to 32% and sticks. Has been 'running' now for about 1 hour.
    Have loaded on my other PC and didn't have any problems.
    Running XP w/SP3 and all updates.
    Need help as I am leaving town tonight.
    Thanks

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Internet Security Suite

    <HR></BLOCKQUOTE>have you tried to install ZASS in SAFE MODE with NETWORKING?

    You have some corruption or block to your system folder, may be in SAFE MODE you will be able to install.

    Is your system free of malware?
    Please check it, see here:
    http://forum.zonelabs.org/zonelabs/b...essage.id=3787

    --------------------------------------------------------
    WinXP SP3
    ZoneAlarm Security Suite version:8.0.298.000
    TrueVector version:8.0.298.000
    Driver version:8.0.298.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:979801687
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200903.5475
    AntiSpam version:6.0.0.1429
    -------------------------------------------------
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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