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Thread: ZASS v8.0.298 blocking videos at NYTimes

  1. #1
    molloy Guest

    Default ZASS v8.0.298 blocking videos at NYTimes

    The Upgrade from the previous version of ZASS went smoothly this afternoon, perhaps because I followed the 27-step procedure for removing all traces of the previous version before installing the new one. Everything seems to be OK except that the videos on the NYTimes no longer play. I tried YouTube and the videos there play fine. Browser is Firefox 3 and has caused no difficulty with the videos until the ZASS upgrade today. IE7 won't play the videos now either. So I think some setting needs to be adjusted in ZASS to allow the videos. Any ideas?

    Molloy
    Windows XP Pro
    Firefox 3.0.7
    IE7
    ZASS 8.0.298

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: ZASS v8.0.298 blocking videos at NYTimes

    Hi!if you shutdown ZASS does it work? If yes, then double check IE7 has super trusted permission (three green bars)in ZA program control.Alsotry tocompletely turn OFF ZA privicay control (cookies, adblocking and mobile control) in the main menu and NOT in the site list.If not, than its not ZA.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    molloy Guest

    Default Re: ZASS v8.0.298 blocking videos at NYTimes

    Fax,

    WOW!! One little setting (I moved the Ad Blocker slider down to Medium) and the videos work again!!

    Thanks as always!

    Great Forum, and Great Gurus!!!

    Molloy

  4. #4
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,290

    Default Re: ZASS v8.0.298 blocking videos at NYTimes

    You're welcome!Glad to hear it works now.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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