I have the latest ZAISS installed on my computer, and I had some crashes on it the other night caused by an SD card reader - the screen would freeze completely and I had to press reset to boot up again. I did this a few times and then gave up at the last crash and went to bed.
The next day I turned on the computer and it wouldn't boot normally into Windows (XP Home) - it would spend a few minutes on the spash screen with the scrolling bar and then either freeze or restart itself. Safe mode works absolutely fine though. I have tried disabling everything in my msconfig but still Windows will not boot normally.
Now, the only thing that I cannot disable completely is ZoneAlarm (it won't let me), so I am thinking this must be what is causing my problem, and that something must have gotten corrupted thanks to the crashes. In my device manager too the only item showing a problem is 'srescan' in 'Non-Plug and Play Drivers', which I believe is a component of ZAISS.
I am at a loss. Does anyone know how to either A) fix or reinstall this 'srescan' or B) actually completely disable or uninstall ZAISS from within safe mode so I can test a normal boot without it?
Thanks in advance to anyone who can help,
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite