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Thread: Help,please. Zonealarm can be not installed.

  1. #1
    ggwwfiss Guest

    Default Help,please. Zonealarm can be not installed.

    Zonealarm 8 can be not istalled on Os windows vista Ultimate x64.
    istallerlog is:

    version.wse processed. PRODVER=8.0.298.000
    ckreqdll
    temputil processed.
    checkOS processed.
    Set mutex.
    Set env var.
    Installed utility files to C:\Users\qq\AppData\Local\Temp\031109225011
    Debug:

    Installation started.
    createTmpDir.wse processed.
    Created Temp Dir C:\Users\qq\AppData\Local\Temp\031109225011
    readBrandInfo.wse processed.
    oemKey.wse processed. OEMKEY=1043, OEMTITLE=ZL 8 Akamai Trial
    APPTITLE=ZoneAlarm Security Suite
    PRODUCT_MODE=5
    Debug:

    not 64Bit
    cmdLine done
    Debug:

    checkOthFW done
    checkAV done
    NEWPROD=ZASUITE
    isUpgrade=NO
    Deleting rdb files.
    CISCOINSTALLED=NO
    Checking C:\Windows\system32\vsutil.dll. Dll count: 0
    Checking C:\Windows\system32\vsdata.dll. Dll count: 0
    Checking C:\Windows\system32\vsmonapi.dll. Dll count: 0
    Checking C:\Windows\system32\vsinit.dll. Dll count: 0
    Checking C:\Windows\system32\vspubapi.dllC:\Windows\system3 2\vsxml.dll. Dll count: 0
    Checking C:\Windows\system32\vswmi.dll. Dll count: 0
    Checking C:\Windows\system32\zlcommdb.dll. Dll count: 0
    Checking C:\Windows\system32\zlcomm.dll. Dll count: 0
    Checking C:\Windows\system32\zonelabs\ssleay32.dll. Dll count: 0
    Checking C:\Windows\system32\vsdatant.sys. Dll count: 0
    Checking C:\Windows\system32\Drivers\vsdatant.sys. Dll count: 0
    Checking C:\Windows\system32\vsdata95.vxd. Dll count: 0
    Checking C:\Windows\system32\zonelabs\vsdb.dll. Dll count: 0
    Checking C:\Windows\system32\zonelabs\html.tdr. Dll count: 0
    Checking C:\Windows\system32\zonelabs\vsmon.exe. Dll count: 0
    Checking C:\Windows\system32\zonelabs\av.dll. Dll count: 0
    Checking C:\Windows\system32\zonelabs\vsmondll.dll. Dll count: 0
    Checking C:\Windows\system32\zonelabs\vsruledb.dll. Dll count: 0
    Checking C:\Windows\system32\zonelabs\minilog.exe. Dll count: 0
    Checking C:\Windows\system32\zonelabs\featuremap.dll. Dll count: 0
    Checking C:\Windows\system32\zpeng24.dll. Dll count: 0
    Checking C:\Windows\system32\zpeng25.dll. Dll count: 0
    Checking C:\Windows\system32\zonelabs\zlupdate.dll. Dll count: 0
    Checking C:\Windows\system32\zonelabs\scheduler.dll. Dll count: 0
    Checking C:\Windows\system32\zonelabs\zlcommdb.xml. Dll count: 0
    Checking C:\Windows\system32\zonelabs\ntName16.dll. Dll count: 0
    Checking C:\Windows\system32\zonelabs\ntname32.xml. Dll count: 0
    Checking C:\Windows\system32\zonelabs\ntname32.xml. Dll count: 0
    Checking C:\Windows\system32\Drivers\vsdatant.sys. Dll count: 0
    isUpgrade=NO
    Load registration information
    Show Wizard
    Done with Wizard
    Consolidate logs
    stop vsmon
    vsmon.exe does not exist. Nothing to stop.
    vsmon stopped
    setting registration
    Executing Cancel script.
    SAVEERRLOG=YES
    INSTALLINIT=YES
    Consolidate logs to default place
    CL_LOGFILE=C:\Users\qq\AppData\Local\Temp\03110922 5011\GLFF753.tmp
    C:\Users\qq\AppData\Local\Temp\031109225011\GLFF75 3.tmp does exist.





    Operating System:Windows Vista 64 bit
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,464

    Default Re: Help,please. Zonealarm can be not installed.

    Please follow Guru Fax's advice and provide Full Details Directly to Za Tech Support on your 64-Bit problem..That you posted in this Link below..http://forum.zonelabs.org/zonelabs/b...ssage.id=85451ZoneAlarm Tech Support and Customer Service do notMonitor or Read this Forum..There are two Seperate Web-links for those two services..Customer Service www.zonealarm.com/csform or www.zonealarm.com/support/ click on Live Chat IconZA Tech Support (Requires Valid ZA License Key) www.zonealarm.com/tsformZoneAlarm Extreme Security version:8.0.298.000
    TrueVector version:8.0.298.000
    Driver version:8.0.298.000
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:980184522
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200903.5515
    AntiSpam version:6.0.0.1429
    ZoneAlarm ForceField 1.3.130.0
    ZoneAlarm ForceField Anti-Phishing Database 1.2.95.0
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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