I have a Toshiba Satellite L305D Laptop running Vista32 with ALL the latest MS updates installed.AMD 64 X2 Athelon Dual Core Processor TK-57 1.90 Ghz3 GB Ram250 GB HDD - C: (main partition) 16 GB Free after install
I have tried to install this twice now.
Each time after the process is complete, it reboots for the first time and has a good 15 minutes to sit and get comfortable, the tray icon still says "Protection Up, UI Initializing."
If I right click or left click, nothing.
If I go to the Start Menu, ZA folder and try to start it there, nothing.
So I go to Uninstall it, and after I select Uninstall...the UI comes up...?
Then it appears to act normally...until I reboot.
Then another weird thing is that I selected the Max protection with all the bells and whistles.
But when the UI does come up it says that the Virus Scanning is not enabled.
So I hit "Fix It"...nothing happens.
Then I go into the Anti-Virus and Spyware config and see that Anti-Virus is off and GRAYED OUT, but Anti-Spyware is on.
So I hit the link in blue below the Anti-Virus on/off switch and it wants to update Anti-Spyware???
So I let it.
Then when it's done it wants to scan, so I let it.
When it's done, AV is still off and grayed out, AS is on and updated.
Everything else about your software looks good.
I like the way it behaves and gives me some control, also it seems to remove itself well when asked.
I want to believe it's promise of Extreme Security but so far it won't even install without drawing the Windows so small it can't even display the text completely, I have to resize it every time (complaint #3)
Please tell me you have a patched or cleaner edition?
Operating System:Windows Vista Home Basic
Product Name:ZoneAlarm Extreme Security