I ve just received a notification about new important upgrade of my current version of ZoneAlarm Pro. When I successfully downloaded zapSetup_80_298_000_en.exe file to my computer and run it, the installation program had shut down my ZoneAlarm but failed to finish installation of a new version: it stops at 31% trying to copy c:\windows\system32\vswmi.dll with an error message ZoneAlarm Pro-1025-English has encountered a problem and needs to close .
When I restarted and tried again, got the same result. Trying to install the previous upgrade from zapSetup_80_059_000_en.exe also failed, so I have ZoneAlarm not working now.
Please note, that I m also using Kaspersky Anti-virus software version 126.96.36.1996 (a). This is just anti-virus (no firewall) so I used both of ZA and Kaspersky fine before the recent upgrade I described above.
I ve just submitted the request to ZoneAlarm Support, but may be you guys already know the solution?
Thank you in advance!
Operating System:Windows XP Pro
Product Name:ZoneAlarm Pro