I'm trying to update Zonealarm pro 8.0 to the latest version and having problems on one machine. The same file installed fine on another machine, so I know that the download was ok. When I run the installer it stays for a very long time at about 9%, extracting the vc90rt.msi. After a long while it continues, only to exit at 11% with the message that it cannot write the installer log file with a user-mapped section open. It then exits. The log file in the temporary install folder grows with every run. That is, every time I've tried this and generated a new set of install files in a temp folder, the vc9install.log file is larger. It is now about 13 MB.
I'd like to install the update, can anyone find a way to do it? And hopefully it's NOT uninstall first - I don't feel so great taking down the firewall.
THanks in advance.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Pro