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Thread: Getting "cannot locate resources needed to uninstall" from zauninst.exe /clean

  1. #1
    cellist Guest

    Default Getting "cannot locate resources needed to uninstall" from zauninst.exe /clean

    I'm trying to uninstall ZA Extreme 8.0.298.0. When I run "C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /clean I get message
    "The uninstaller cannot locate resources needed to uninstall". I notice references to
    a "removal tool" in other threads here. Will that do the uninstall in this situation? If not, what can I do?
    TIA,
    Phil


    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Extreme Security

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Getting "cannot locate resources needed to uninstall" from zauninst.exe /clean


    <BLOCKQUOTE><HR>cellist wrote:
    I'm trying to uninstall ZA Extreme 8.0.298.0. When I run "C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /clean I get message"The uninstaller cannot locate resources needed to uninstall". I notice references toa "removal tool" in other threads here. Will that do the uninstall in this situation? If not, what can I do?TIA,Phil


    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Extreme Security

    <HR></BLOCKQUOTE>use the new ZoneAlarm Removal Tool: Click here &gt; http://download.zonealarm.com/bin/fr...cpes_clean.exeSave to desktop, right click and "run as administrator"This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions.
    (you can un-install without net connections)5.) Install the new update (clean or upgrade) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..




    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

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