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Thread: zone labs exetreme security shutting down system

  1. #1
    garywayne Guest

    Default zone labs exetreme security shutting down system

    After installation of ZA Extreme Security, as soon as I try to open a browser I get the blue screen of death and a restart. I finally wised up and disabled the browser module of ZA, and the problem...went away.
    Anyone else having this problem--or is it just me?

    Software Version:8.0
    Product Name:ZoneAlarm Extreme Security

  2. #2
    Join Date
    Nov 2004
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    Default Re: zone labs exetreme security shutting down system

    Hi!probably you are running a conflicting software? Have you tried to run only ZA and standard OS program and services?You don't mention the OS so I am going to assume you use XP1.) Click Start -> Run
    2.) Type MSConfig in the run box and click OK
    3.) Once in MSConfig, click the Startup Tab
    4.) Remove the checks from everything except ZLClient
    5.) Click the Services Tab
    6.) Place a check in "Hide All Microsoft Services"
    7.) Now remove checks from everything other than TrueVector Internet
    Monitor and ForceField, and click OK.
    8.) Restart your computerHow does it work?
    NOTE: You can place your computer back into a normal startup process by
    going back into msconfig and choosing the Normal Startup option on the
    General tab.
    Note that ZAX does not play nice with many other security tools. They may block its correct functioning including updates. For example, spyware doctor, spysweeper, trojan hunter, win patrol, PCtools Threat Fire, Mcafee, Norton, Symantec, Adaware, SpybotS&D, WinPatrol, AVG, NOD, Kaspersky and manyothers. If you want to troubleshoot issues with ZA please remove these tools (not enough to disable) and install back (if you really need) only after you see your ZAX is working as it should.Cheers,Fax

    Message Edited by fax on 03-24-2009 07:44 AM

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  3. #3
    marmu Guest

    Default Re: zone labs exetreme security shutting down system

    Hi,I have the exact same problem. I have Vista 64bit system and I experienced already problems (read: bluescreens, mainly during explorer use) using the Beta program.I hoped this was covered by the official release. But since installation of extreme security I have a lot of problems (bluescreens, restarts etc). Now I have deinstalled zonelabs en no problems. What did you alter in the zonelab settings?
    Marc.

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