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Thread: UI is initializing message after installation of ZA Pro

  1. #1
    stormywinters Guest

    Default UI is initializing message after installation of ZA Pro

    I recently purchased a new laptop with Vista Home Premium with Service Pak 1 and went to install the latest version of ZA Pro.
    I keep getting "UI is initializing" message after rebooting and the program wont open.
    Ive tried uninstalling, deleting all accompanying files and registry keys, reinstalling - only to have it happen over and over again.
    Please give me the fix for this problem!
    thanks.

    Operating System:Windows Vista Home Premium
    Software Version:7.1 (Vista)
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Jun 2006
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    The 3rd Coast - South Central Texas
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    Default Re: UI is initializing message after installation of ZA Pro


    <BLOCKQUOTE><HR>StormyWinters wrote:
    I recently purchased a new laptop with Vista Home Premium with Service Pak 1 and went to install the latest version of ZA Pro. I keep getting "UI is initializing" message after rebooting and the program wont open. Ive tried uninstalling, deleting all accompanying files and registry keys, reinstalling - only to have it happen over and over again. Please give me the fix for this problem! thanks.

    Operating System:Windows Vista Home Premium
    Software Version:7.1 (Vista) &lt;=== Very old version
    Product Name:ZoneAlarm Pro

    <HR></BLOCKQUOTE>
    if the ZA says ' UI is initializing' and there is some wait time involved, or some issue, then the ZA installation itself is faulty to begin with - some files are corrupted or the ZA never installed properly the first time around.

    Uninstall the ZA in the safe mode, then download a new ZA installer using only the IE - with no download managers or web accelerators as these will corrupt the installer.
    Then install the ZA in the safe mode.
    All should be well again with the ZA after the reboot.The latest ZoneAlarm Pro release is 8.0.298.000.
    8.0.298.000 was released to the public on February 23, 2009. For changes in this version, click here. To download this version, click here.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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    Closed Sundays and Holidays

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