I am not a computer expert so please forgive my ignorant in advance.
I purchased a new 1 year subscription today (March 27, 2009 3:13 AM pacific time) by Paypal.
The licence key that I received is exactly the same as my existing (expired) one that I purchased over a year ago. I pasted this number into the licence key field as instructed and I got the response "Your license key was successfully installed"
but my subscription has not been renewed/updated (i.e the license key subscription is still showing that it has expired ??)
I didn't download a copy of ZoneAlarm SS as I already have latest version. I can't remember if I downloaded a new copy of ZA-SS last time I think I just pasted new licence number in and it renewed my subscription immediately. Please help.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm Internet Security Suite