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Thread: Booting up problems

  1. #1
    kathaarg Guest

    Default Booting up problems

    After installing the latest version (80_298_000en) and after pc reboots, after splas screen i end up looking at a blank screen. Am at a loss as to what to do next. Can get into safe mode etc.. even can boot to last known config. Uninstalling latest version allows pc to boot properly. Has anyone got any suggestions. Happened with the last update (80_059_000en) and just left it as previous, but wanting to update now.

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Pro

  2. #2
    tripplec Guest

    Default Re: Booting up problems

    I would recommend uninstall it via Control Panel. Reboot and run the installation again. I have found update done in place work only half the time. The rest of the time you need to remove everything and run the install. They have clean removal tool but when I tried it once it crash when running. Dahh I got around it by doing an remove first.

    Hope this helps. PS Remember that while connected to the net you are vulnerable. If you're not behind a hardware router you should never update while connected.

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