I tried to install ZAES last night and ran into a problem. After first reboot when ZAES was initializing I received a microsoft problem report box saying that ForceField had some kind of problem and needed to close. I let the program close but then I got into a problem loop of ForceField having a problem needing to close/ closing/ restarting/having a problem needing to close/ closing/ restarting.I rebooted and still had the same problem.I was unable to toggle Forcefield to the off position in the ZAES control panel but was able to uncheck the "load ZA at start up" and did. I rebooted and uninstalled ZAES.I downloaded a new instance of ZAES from the ZA trial version page and installed ZAES again. I
again had the same problem with ForceField
but this time I was able to turn off FF in the ZAES control panel.So I now have ZAES running but I have FF turned off.
I have a Dell 1525 laptop w/ Vista Home Premium 32 bit
and SP12 Gig RAM and a 1.73 Ghz processor
I see now that ZA requires a 2 Ghz processor, could that be the problem?
As a side note I purchased PC Tune-UP for $9.95 w/ZAES
and installed and ran it, during the system scan my screen began to flicker and roll, so I shut down the
system and uninstalled the program.Today I checked my ZA logs and found that ZA thought PC Tune-Up
I probably could reinstall it and run it with AV/AS turned off. Funny though that ZA bundles it with it's product and it's product misidentifies it.
I am hoping
for feedback here before I contact tech support
Have I missed something or made an obvious mistake? I did have ZASS installed on this system, 8.0.298, if I recall the version correctly.I have a 3pc license and received an offer on my XP desktop that had 8.0.059 installed to upgrade and when I selected yes, it took me to a ZA webpage that offered ZAES for 3pcs/yr for 29.95 and I accepted.I have not surfed on the XP machine yet, but received no errors during install. That machine meets the processor requirements for ZAES.
ZoneAlarm Extreme Security version:8.0.298.035
Anti-virus engine version:188.8.131.528
Anti-virus signature DAT file version:981759120
Anti-spyware engine version:184.108.40.206
Anti-spyware signature DAT file version:01.200904.5665
ZoneAlarm ForceField 220.127.116.11
Operating System:Windows Vista Home Premium
Product Name:ZoneAlarm Extreme Security