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Thread: Re: Windows Update

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  1. #1
    magic_engr Guest

    Default Re: Windows Update

    I have also recently been having the same problem with Windows Updates, twice now. It's not that I can't get to the website or download them, but installing them causes the Windows Updates to fail. I've even gone so far as to contact Microsoft's Update Support Center and they basically shut down ZA and things installed fine.
    My ZA specs:
    ZoneAlarm Security Suite version:8.0.298.035
    TrueVector version:8.0.298.035
    Driver version:8.0.298.035
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:982741463
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200904.5755
    AntiSpam version:6.0.0.1429

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,466

    Default Re: Windows Update

    <BLOCKQUOTE><HR>magic_engr wrote:
    I have also recently been having the same problem with Windows Updates, twice now. It's not that I can't get to the website or download them, but installing them causes the Windows Updates to fail. I've even gone so far as to contact Microsoft's Update Support Center and they basically shut down ZA and things installed fine.My ZA specs:ZoneAlarm Security Suite version:8.0.298.035
    TrueVector version:8.0.298.035
    Driver version:8.0.298.035
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:982741463
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200904.5755
    AntiSpam version:6.0.0.1429
    <HR></BLOCKQUOTE>http://s118.photobucket.com/albums/o...h_1welcome.gif to the Zone Alarm User Forum..

    It looks like you Have and old version of ZoneAlarm Security suite..
    Current Ver is 8.0.400.020

    The simplest procedure is to :
    1.Download the Latestinstallerpreferably with IE Browserand no Download Manager/accelerator like Get-Right, Livewire, BitTorrent) and save it to your Hard drive.(MultiPlatform,installer will install on Both WinXP and Vista)ZASS http://download.zonealarm.com/bin/fr...seHistory.html
    2. Before you Uninstall your current ZA, UNcheck "Load ZA... at startup" (under Overview --&gt; Preferences tab)
    3. Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory
    4.) Now use the new ZoneAlarm Removal Tool:
    Click here &gt; http://download.zonealarm.com/bin/fr...cpes_clean.exeSave to desktop, right click and "run as administrator"This tool will remove all ZoneAlarm products from your system.

    Please just download and run the tool, following the instructions.
    (you can un-install without net connections)

    5.) Now Install the new update (clean or upgrade) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..
    NOTICE:Please note that ZASS and ZAXSdo not play nice with many overlapping security tools (even if disabled). To troubleshoot ZASS/ZAXS issues removethe other Security programsand install them back once you see that ZA works as it should. For example,Norton/Symantec, McAfee,AVG, Spyspweeper, Spyware Doctor, trojan hunter, adware, SpyBotS&amp;D, PC tools Threat Fire, any otherAnti-virus, Anti-spyware, Registry Guard or locking tools, etc...
    Does ZASS work better now?
    --------------------------------------------------------
    ZoneAlarm Security Suite version:8.0.400.020
    TrueVector version:8.0.400.020
    Driver version:8.0.400.020
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:989043256
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200907.6245
    AntiSpam version:6.0.0.1429
    -----------------------------------------------------------------

    Message Edited by GeorgeV on 07-19-2009 04:32 PM
    Last edited by GeorgeV; February 19th, 2014 at 02:50 PM.
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
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