Trying to upgrade to 298.035 from 298.000. When I start the installation process, the installing window comes up, but hangs at 5%. The installing window says, "Copying Zone Alarm pre-requisites: C:\...\Local Settings\Temp\04130992519\vc90rt.msi. When attempting to install, I shutdown all other security programs, including ZASS. Even tried installing in Safe Mode, but no success.
My machine is running XP Windows Media Edition. The only changes made to this machine was an upgrade to a faster CPU and a new SATA drive. Version 298.000 appears to be working fine on this new setup. However, it won't accept the upgrade to 298.035.
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite