Results 1 to 8 of 8

Thread: Blue Screen of Death with Intel DX58SO mobo

  1. #1
    jujujuju Guest

    Default Blue Screen of Death with Intel DX58SO mobo

    Hello,

    just bought and installed following machine:

    Intel Quad Core I7
    Intel DX58SO mobo
    4 GB DDR3 Kingston
    XFX 9600GT 512 MB DDR3
    Creative X-Fi
    Thermaltake 1000W PSU
    Windows XP Pro SP3 original ver.
    Using Avira free home ver. as antivirus
    ZASS zaSuiteSetup_80_059_000_en registered ver.

    I have been using ZASS for a couple of years now in conjunction with various antivirus and anti spyware prgs and never had the slightest problem. This time however as soon as I had ZASS up and running the pc went to BSOD after reboot barely allowing me to boot in secure mode to uninstall ZA. The machine has just been setup, so apart from windows, Avira and ZASS there is nothing on it. I tried to uninstall avira and install ZASS first but same result: BSOD!

    I suspect this has to do with intels DX58SO?!

    Any help is appreciated since living wihtout ZASS is not a nice idea....

    Tnx
    Eric

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Blue Screen of Death with Intel DX58SO mobo


    <blockquote><hr>jujujuju wrote:
    Hello,

    just bought and installed following machine:

    Intel Quad Core I7
    Intel DX58SO mobo
    4 GB DDR3 Kingston
    XFX 9600GT 512 MB DDR3
    Creative X-Fi
    Thermaltake 1000W PSU
    Windows XP Pro SP3 original ver.
    Using Avira free home ver. as antivirus
    ZASS zaSuiteSetup_80_059_000_en registered ver.

    I have been using ZASS for a couple of years now in conjunction with various antivirus and anti spyware prgs and never had the slightest problem. This time however as soon as I had ZASS up and running the pc went to BSOD after reboot barely allowing me to boot in secure mode to uninstall ZA. The machine has just been setup, so apart from windows, Avira and ZASS there is nothing on it. I tried to uninstall avira and install ZASS first but same result: BSOD!

    I suspect this has to do with intels DX58SO?!

    Any help is appreciated since living wihtout ZASS is not a nice idea....

    Tnx
    Eric

    Operating System:
    Windows XP Pro
    Software Version:
    8.0
    Product Name:
    ZoneAlarm Internet Security Suite

    <hr></blockquote>


    Probably not related to the mobo.
    When the bsod happens, there is a nice message with numbers and some info...note this ...and the windows info helps determine what and why the bsod happens.
    Using two antivirus at the same time can cause the bsod and even file left 'overs' from the avira uninstall and any previous antivirus or security suite could be the cause of the bsod.
    So can bad memory cards, hdd and vidoe cards (yes even new hardware can be defective or damaged).
    Often bsod happens because of old or out of date drivers (sometimes these drivers on disk supplied with the hardware has been on the shelf for a while and is out of date and so they need to updated).

    Report the BSOD here:

    http://www2.nohold.net/noHoldCust542...bsodcrash.html

    Contact Technical Support here:

    http://www.zonealarm.com/security/en...pport-form.htm

    Both are free services from Zone Labs.

    Oldsod.
    Best regards.
    oldsod

  3. #3
    jujujuju Guest

    Default Re: Blue Screen of Death with Intel DX58SO mobo

    Tnx for quick and usefull reply.

    Some remarks though:
    the BSOD and consequent reboot are so fats its impossible to read the displayed message. I am carefull not to use two virus programs at the same time and leave the ZASS virus prg inactive.

    I will have a look at my drivers though and also at both links

    tnx
    Eric

  4. #4
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Blue Screen of Death with Intel DX58SO mobo


    <blockquote><hr>jujujuju wrote:
    Tnx for quick and usefull reply.

    Some remarks though:
    the BSOD and consequent reboot are so fats its impossible to read the displayed message. I am carefull not to use two virus programs at the same time and leave the ZASS virus prg inactive.

    I will have a look at my drivers though and also at both links

    tnx
    Eric
    <hr></blockquote>
    Right click 'My Computer'. open the Properties, select the 'Advanced' tab in the 'System Properties' window, now slect 'Settings' in the 'Startup and Recovery' section, in the 'Startup and Recovery' window, under the 'System failure' check the 'write an event to the system log' box and then check the 'Send an administrative alert' box and then uncheck the 'Automatically restart' box and in the dropdown labeled 'Write debugging information' now select the 'Complete memory dump' option and in the address space for the 'Dump file' should be now seen '%SystemRoot%\MEMORY.DMP' and then uncheck the box for 'Overwrite any existing file'.
    Now immediately OK the window, and /or Apply if needed, and OK and immediately reboot for the changes to take effect.

    Now you have a BSOD screen that can be read and a full dump file to be studied for further research.

    Oldsod.
    Best regards.
    oldsod

  5. #5
    ftloose Guest

    Default Re: Blue Screen of Death with Intel DX58SO mobo

    I've run into the same problem myself with the Zone Alarm Extreme Security suite and Core i7
    / DX58SO combination.
    The crash appears to be happening whenever Forcefield is enabled on the system.

    I did find a
    work around the elimintates
    the BSOD.

    What you'll
    need to do is disable
    Hyperthreading for the i7 then
    you won't get the BSOD anymore.
    My guess is that Forcefiled doesn't quite know how to handle the 4 logical Hyperthread processors on top of the the i7 having
    4 physical cores as well.
    I'll admit it's not a perfect solution
    but
    it seems to work and unless you're
    running software that can take advantage of the
    4 physical
    / 4 logical
    processors
    (i.e. 3D Rendering) there's
    no real difference in performance.
    Anyway hope this helps get you going.

  6. #6
    Join Date
    Dec 2005
    Posts
    9,056

    Default Re: Blue Screen of Death with Intel DX58SO mobo


    <blockquote><hr>ftloose wrote:
    I've run into the same problem myself with the Zone Alarm Extreme Security suite and Core i7
    / DX58SO combination.
    The crash appears to be happening whenever Forcefield is enabled on the system.

    I did find a
    work around the elimintates
    the BSOD.

    What you'll
    need to do is disable
    Hyperthreading for the i7 then
    you won't get the BSOD anymore.
    My guess is that Forcefiled doesn't quite know how to handle the 4 logical Hyperthread processors on top of the the i7 having
    4 physical cores as well.
    I'll admit it's not a perfect solution
    but
    it seems to work and unless you're
    running software that can take advantage of the
    4 physical
    / 4 logical
    processors
    (i.e. 3D Rendering) there's
    no real difference in performance.
    Anyway hope this helps get you going.

    <hr></blockquote>
    Thanks ftloose.
    Oldsod.
    Best regards.
    oldsod

  7. #7
    GrayGoliath Guest

    Default Re: Blue Screen of Death with Intel DX58SO mobo

    Hi,

    I had the same issue with a clean install Windows XP3, I7 and a EX58-UD3R Gygabyte motherboard.

    I had a BSOD, with the icsak.sys file, a STOP:0x00000050, PAGE FAULT

    Disabling the hyperthreading of the I7 work fine. So it seems that hyperthreading is not supported for I7 a this time.

    Thanks for the information, it really help.

  8. #8
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Thumbs up Re: Blue Screen of Death with Intel DX58SO mobo

    Quote Originally Posted by jujujuju View Post
    Hello,

    just bought and installed following machine:

    Intel Quad Core I7
    Intel DX58SO mobo
    4 GB DDR3 Kingston
    XFX 9600GT 512 MB DDR3
    Creative X-Fi
    Thermaltake 1000W PSU
    Windows XP Pro SP3 original ver.
    Using Avira free home ver. as antivirus
    ZASS zaSuiteSetup_80_059_000_en registered ver.

    I have been using ZASS for a couple of years now in conjunction with various antivirus and anti spyware prgs and never had the slightest problem. This time however as soon as I had ZASS up and running the pc went to BSOD after reboot barely allowing me to boot in secure mode to uninstall ZA. The machine has just been setup, so apart from windows, Avira and ZASS there is nothing on it. I tried to uninstall avira and install ZASS first but same result: BSOD!

    I suspect this has to do with intels DX58SO?!

    Any help is appreciated since living wihtout ZASS is not a nice idea....

    Tnx
    Eric

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite
    http://s118.photobucket.com/albums/o...h_1welcome.gif to the Zone Alarm User Forum..

    I have a few thoughts on your problem..
    A.) Update ZASS to 8.0.400.020 (your version ZASS zaSuiteSetup_80_059_000) is Very old with know Bugs in it)

    B.) Windows XP SP3 (32-Bit OS) will only see the first 2 GB of Ram,
    Even Windows Vista (32-Bit OS) Only users the first 3.5 MB of Ram..

    The simplest procedure is to:

    1. Download the ZA 8.0.400.020 installer: (preferably with IE8 and no Download Manager/accelerator like Get-Right/Limewire or uTorrent)

    ZASS http://download.zonealarm.com/bin/fr...seHistory.html

    2. On your current ZA, UNcheck "Load ZA... at startup" (under Overview --> Preferences tab)
    3. Reboot the Computer. So that vsmon.exe/TrueVector will be removed from Memory

    4. Install the new update (clean or upgrade) and Accept the default Setting, Auto-Learn Mode and Choose Trusted Zone, not Internet Zone..

    NOTICE: Please note that ZASS and ZAXS do not play nice with many overlapping security tools (even if disabled).
    To troubleshoot ZASS/ZAXS issues removethe other Security programs and re-install them once you see that ZA works as it should.

    For example,Norton/Symantec, McAfee,AVG, Spyspweeper, Spyware Doctor, trojan hunter, adware, SpyBotS&amp;D, PC tools Threat Fire, any otherAnti-virus, Anti-spyware, Registry Guard or locking tools, etc...

    NOTICE 2:

    C.) We are all Users here, ZA Tech Support does not Read or Monitor this Forum.. If your Experiencing BSOD Errors, Pleace Contact ZA Tech Support directly and Give them the Full Details of your problem..

    You can Contact Tech Support for FREE with Live Text Chat Mode:
    Click on Support link in my Signature..


    NOTE: Please post back Here with your progress Report..

    Thank you
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •