I see from the moderator that there are other problems with ver. 8
I recently updated ZoneAlarm to ver. 8
and got a blank menu screen.
The ZoneAlarm logo is there but nothing works.
Clicking on help at the bottom does nothing.
I had to uninstall ver. 8.
The windows un-install didn't work ( it couldn't find the uninstall resources).
I had to manually un-install it through safe-mode as outlined in this forum.
I tried to then re-install with the full install & - same thing.
It just doesn't allow you to change or check the settings because of the blank screen.
I then un-installed it ( the windows un-install worked this time)
and and re-installed the older version 7.0.408.000 again.
The older version
Operating System = Windows XP Home serv pak 2
(windows won't let me install serv. pak 3).
Version of Zone Alarm
the "EXACT" Error messges or codes you are receiving
using any type of "Web Download Accelerators
Cisco VPN Client
= Spybot Search & Destroy
(Turned web-blocker off)
anti-spy detector always active.
Ant-Virus = Avira AntiVirPersonal
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm (Free)