XP Home - 2002
service pack 3Dell Dimension 8100768 ram (unable to add more)
I downloaded the 15-day free trial for the paid version, but it was too much for my dinosauric compt
so I followed the instructions to uninstall ZA in Safemode (from Customer Care) so I could reinstall the Free. I had to reinstall the vsutil.dll because it was "incorrectly configured", which had been preventing me from updating anyway. I hoped that this would solve that problem too.
I am still not able to get past the vsutil.dll
Issues in CC instructions:
I could not delete vsdatant.sys - it wasn't there to deleteI could not delete vsinit.dll - it wasn't there to delete
Fixing the Root Certificates worked ok.
I did Step 4 when I came upon the same original problem
- "run backup root certificate repair utility" and tried again to install ZA Free.
I still can't get past the vsutil problem. Now I have NO ZA. I would prefer to stay with ZA and not depend on the Windows firewall! I am frustrated; I have been at this for 3.5 hours today and the last couple days trying to redownload vsutil.dll from other websites!
I tried finding answers here
before I posted.Please help!Karips I have no idea what they mean by software version - so I clicked anything to be able to post.
Operating System:Windows XP Home Edition
Product Name:ZoneAlarm (Free)