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Thread: Issue upgrading from zone alarm pro 8.0.059.000

  1. #1
    facis Guest

    Default Issue upgrading from zone alarm pro 8.0.059.000

    I am currently running Zone Alarm Pro 8.0.059.000 and it is daily asking me if I want to update. However, every time I try to update my browser (firefox) says it cannot find the server for download.zonealarm.com, where the download page is located - it tries to go to http://download.zonealarm.com/bin/cf...er_zap_zaxs_en, but can never find the page.

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Pro

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,291

    Default Re: Issue upgrading from zone alarm pro 8.0.059.000

    Hi!download the latest ZA PRO from http://download.zonealarm.com/bin/fr...seHistory.htmlRemove your current ZA from XP add/remove and install the new.If you have problems, use the ZA removal tool:http://download.zonealarm.com/bin/fr...cpes_clean.exeCheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    Charles_B Guest

    Default Re: Issue upgrading from zone alarm pro 8.0.059.000

    Also do not use Firefox for downloading ZoneAlarm products.Download with IE with no Added Download Manager or Accelerator, and shutting down any unneeded programs running in the background.

    Have a nice Day

  4. #4
    forum_moderator Guest

    Default Re: Issue upgrading from zone alarm pro 8.0.059.000

    Hello,We tested the URL the client was directing your browser to and it works 100%This is an issue with yourparticular installation offirefox browser. We are compatible with firefox the issue surround how you configured it and what add-on's you installed, that's normally casuses issues..Forum Moderator

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