I received an email (advertisement from ZA) telling me about the new glumbar virus and that ZASS would not protect my computers but that ZAX would (or at least do a better job of protecting me from glumbar) I could buy now for $29.95. I did and went to the download page, downloaded and installed the ZAX to my computer,(AMD Atholon 64, 3200+, 2.01 GHz, 2.43 GB RAM, Windows XP SP3). Basically the computer locked up after the install. There appeared to be some kind of conflict between ZAX and Peer Guardian. I restarted the computer in safe mode, uninstalled PG and disabled a couple of other apps that I thought might interfere with ZAX(even though they had not with ZASS), restarted and basically same thing, could not do anything with the computer. When I installed ZAX the first time(yes there were others) I chose the upgrade option because I was happy with my configuration (or at least I thought I was). When after two tries, my pc with ZAX still locked up. I reinstalled ZAX this time with the clean install option since the text indicated this would make for the easiest install. No conflicts this time but my processor ran at 100% for over three hours and the pc was so busy I could not get anything thing else to run. I rebooted again (with ZAX) and finally got the task manager to come up so I could see the processes that were running. It showed ZAX was running but was not using any processor time. All of the time was being used primarily by services.exe, task manager, lass.exe and a couple of other apps. I let this run for a couple of hours and no change. The processor utilization was again 100%. I uninstalled ZAX and the computer showed that Zone Alarm Security Suite was still running on my pc. However, I could not get it to come up so that I could verify any of the configurations. So I uninstalled ZASS and then reinstalled ZASS. At this point my pc appears to be back to where it was on 06/04/09 which is before ZAX.
I have no idea what caused all of the above. I am currently afraid to reinstall ZAX. Any ideas....anybody?????
Operating System:Windows XP Pro
Product Name:ZoneAlarm Extreme Security