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Thread: Free Firewall reqires bogus update XP Pro sp3

  1. #1
    jojalo Guest

    Default Free Firewall reqires bogus update XP Pro sp3

    I am trying to install Free Firewall on XP Pro sp3. The installer (zaSetup_80_298_000_en.exe) says XP needs an update (KB943232) but when I say Yes to the update dialog the update fails because my version is later than the version that Free Firewall wants to install. Is that an old Free Firewall installer? If so, where can I get one that is compatible with XP sp3?<a target="_blank" href="http://img5.imageshack.us/img5/526/ss20090620121839.png">Here's a screen dump of the Setup
    dialog: http://img5.imageshack.us/img5/526/ss20090620121839.png</a>

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm (Free)

  2. #2
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    Default Re: Free Firewall reqires bogus update XP Pro sp3

    Hi!are you sure have SP3 installed correctly on your machine? You usually get this message if your installation of SP3 is not complete.Please try to search the board before posting. You will find a lot of hints.For example, here:http://forum.zonelabs.org/zonelabs/b...=100150#M80348Cheers,Fax

    Click here for ZA Support
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  3. #3
    jojalo Guest

    Default Re: Free Firewall reqires bogus update XP Pro sp3

    I'll check out that link but here's a screen dump of the what the hotfix says when it runs: http://i40.tinypic.com/1ylnjn.png
    It doesn't appear to think there's anything missing.

  4. #4
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    Default Re: Free Firewall reqires bogus update XP Pro sp3

    I see... have a search using the KB as keyword.A lot of posts to review Sorry I don't use the free version, so...I cannot really help Cheers,Fax

    Message Edited by fax on 06-20-2009 06:45 PM

    Click here for ZA Support
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  5. #5
    jojalo Guest

    Default Re: Free Firewall reqires bogus update XP Pro sp3

    Windows XP sp3 is running just fine. Nothing is crashing that would require installing the hotfix which is obviated by sp3. It's only this Free Firewall installer that requires the hotfix. The hotfix won't install because it can tell that it's unecessary.

  6. #6
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    Default Re: Free Firewall reqires bogus update XP Pro sp3

    Hi!does it happen the same if you try to install the ZAPRO? Just to check if it is an installer problem or your system problem....Cheers,Fax

    Click here for ZA Support
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  7. #7
    jojalo Guest

    Default Re: Free Firewall reqires bogus update XP Pro sp3

    Where can I get a trial installer for ZAPro? I looked around but didn't see one.

  8. #8
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    Default Re: Free Firewall reqires bogus update XP Pro sp3

    Hi!you find all ZA downloads free/retail here:http://www.zonealarm.com/security/en...ce-support.htmSelect the product you want to download (right window) and then push on "Release History"Cheers,Fax

    Click here for ZA Support
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  9. #9
    jojalo Guest

    Default Re: Free Firewall reqires bogus update XP Pro sp3

    Thank you very much, Fax, that's a big help. I got the latest ZA Pro download. Unfortunately, it also wants to install the Windows hotfix so it looks like Zonealarm is not the right product for me. Checkpoint has done little to endear itself to me on my first impression in any case.

  10. #10
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    Default Re: Free Firewall reqires bogus update XP Pro sp3

    Hi!at least we confirmed its not just the free version... Unless you want to reinstall SP3 you shouldmove on.... ZA is not for your system or your system is not for ZA Good luck with your quest.Cheers,Fax

    Message Edited by fax on 06-20-2009 07:30 PM

    Click here for ZA Support
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