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Thread: License key will not update ZA

  1. #1
    ronaldjt Guest

    Default License key will not update ZA

    I am using ZA security suite 8.0.400.020 on Windows XP.
    Renewed on June 3, 2009.
    On June 25, 2009 it syas my subscription is expired.

    I have removed and reinstalled 3 times.
    I have pasted the license key in about 25 times.
    The numbers are correct.
    What do I do now?

    Operating System:Windows XP Pro
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Charles_B Guest

    Default Re: License key will not update ZA

    ronaldjt wrote :

    I have removed and reinstalled 3 times. I have pasted the license key in about 25 times. The numbers are correct. What do I do now?

    Charles_B wrote :

    at this link :

    http://server.iad.liveperson.net/hc/s-28464961/cmd/kbresource/kb-7452105138576303750/view_question!PAGETYPE?sc=9&sf=101133&docu mentid=344965&action=view

    Or

    Have you tried the /clean /rmlicense switch.At this link :


    http://www2.nohold.net/noHoldCust542...n_install.html


    I have no other suggestion other than this to resolve your issue.

    ZoneAlarm staff does not monitor this board. We are all users here.

    If you have a valid license you can contact free of charge ZoneAlarm Technical Support and Customer Service at :

    http://www.zonealarm.com/security/en...ce-support.htm

    Technical Support Live Chat
    Available Mon-Fri 8am-5:30pm PST

    Customer Service Live Chat
    Available Mon-Fri 5am-7:45pm PST
    Available Sat-Sun 6am-6pm PST

    Have a nice Day

    Message Edited by Charles_B on 06-25-2009 08:25 PM

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