installing ZoneAlarm Security Suite 8, I restart the computer, using the ZASS dialog for restart. PC goes into normal boot screen with loader. Once XP Pro has loaded the files necessary for loading, prior to the blue Welcome screen, the PC hangs on the black screen and does not go any further. I then have to restart the computer, go into Safe Mode, uninstall ZASS and then Windows will boot normally. I have gone as far as reformatted the hard drive, reinstalled Windows and ZASS 8 with the same issue. All of the drivers have been updated to the latest drivers provided by the manufacturers. I have installed this same version on another PC that contains the same motherboard, processor and RAM, as well as a similar display adapter, without needing to reinstall Windows. Any help would be greatly appreciated.
System ConfigurationMB: AsRock P4i6GProcessor: Intel P4 3.0GHzRAM: 2046MB RAMDisplay: NVIDIA GeForce 7600 GSAudio: Creative SB Audigy 4Tuner: ATI TV Wonder ProCD/DVD-ROM 1: Samsung SH-S182DCD/DVD-ROM 2: Samsung SH-S182MKeyboard: MS Wireless MultiMedia Keyboard 1.1Mouse: Wireless Optical MouseWebCam: Logitech Communicate STXUSB Multi-Card Reader USB 2.0USB 4 Port HubWacom Graphire Tablet
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite