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Thread: Virus atact Zone alarm and I can't re install it.

  1. #1
    waldytony Guest

    Default Virus atact Zone alarm and I can't re install it.

    I allow on program that zonealarm internet security suite (comercial version) set a probable malicious program, (yellow message). Then the machine shut down and the zonealarm don't work amy more. I redownload the version from my subcription page but the instaler say that "they can`t stop the previous version". I was trying to uninstall the previos version but the sistem don't let me do it, and I can't delete the zone alarm's file from the hard drive. The CPU of the machine is working a lot.
    What can I do to delete the file and reinstall the zonealarm?
    How can I scan or start the machine with a zonealarm antivirus software?
    Is there a way that I can scan the machine from zonealarm web?

    I am writing from other computer until you gave my a soluciton.
    Sorry for my english, I speack spanish.

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Join Date
    Nov 2004
    Location
    localhost
    Posts
    17,289

    Default Re: Virus atact Zone alarm and I can't re install it.

    Hi!See here below, use the other tools suggested:http://forum.zonelabs.org/zonelabs/b....id=3787#M3787Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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