I recently renewed my ZA, however, although I pasted the new license number into the programme, it kept defaulting to my previous license number and telling me my account had expired.ZA Help form suggested I uninstall the old ZA and download and install my renewal version. However, when I try and install, I get asked for an Administrator Password, which I don't have, so the wizard quits without installing.
Note - don't know my software version as unable to install and check. Just randomly selectes 8.0 in order to proceed with posting
Operating System:Windows XP Pro x64
Product Name:ZoneAlarm Internet Security Suite