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Thread: Firewall Zones - help Guru Fax et al!

  1. #11
    stormsy Guest

    Default Re: Firewall Zones - help

    Ah well - I re-installed ZA...

    After I had installed ZA, when I opened up FireFox I got two pop-up messages asking for FireFox to access the internet. I allowed both of them - I'm just wondering if that is correct. One was going for the Destination DNS as "loopback" and the other alert was going to the Destination DNS as "www.l"...

    In the porgramme control, for FireFox these are the settings that it is at;
    Access Trusted = green tick
    Access Internet = green tick
    Server Trusted = ?
    Server Internet = ?
    Send Mail = ?

    What needs to be changed?

    Thanks,
    Stormsy.

  2. #12
    Join Date
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    Default Re: Firewall Zones - help

    Hi!you reintalled and you got a popup?Have you installed with default settings? Does not sound like....If you are not very confident on settings and applications you should install with default settings.On default settings you willnot geta pop-up and ZA will automatically setup your applications.Cheers,Fax

    Message Edited by fax on 07-22-2009 07:02 PM

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  3. #13
    stormsy Guest

    Default Re: Firewall Zones - help

    Not a pop-up; an alert that you get when a programme accesses the internet.

    I looked under what the SmartDefence advisor said and said it could bo a trojan (to which I did a full, deep virus scan and found nothing) or that it was FireFox asking permission to connect to the internet. Since both messages were for FireFox I allowed them both. SmartDefence Advisor is on auto and it says that it will configure programme access when available. Did I do wrong then allowing them? :S

    Stormsy.

    Message Edited by Stormsy on 07-22-2009 10:06 AM

  4. #14
    Join Date
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    Default Re: Firewall Zones - help


    <BLOCKQUOTE><HR>Stormsy wrote:
    Not a pop-up; an alert that you get when a programme accesses the internet.
    <HR></BLOCKQUOTE>Yes... the same. You have not installed as you should. You should NOT get programme access requests.Don't touch default settings if you are not sure of what you are doing.And may be a nice reading of the manual would also be useful:http://download.zonealarm.com/bin/me...ser_manual.pdf
    Cheers,Fax

    Message Edited by fax on 07-22-2009 07:08 PM

    Click here for ZA Support
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  5. #15
    stormsy Guest

    Default Re: Firewall Zones - help

    Okay.

    When I installed, I left the defult settings as they were. But after ZA was installed, I then took the Programme control to &quot;Max.&quot; afterwards instead of leaving it on &quot;Auto-learn&quot;.

    In Programme Control under &quot;Programmes&quot; - FireFox is now set as (after I rebooted);
    Trsuted level: super
    Access Trusted: green tick
    Access Internet: green tick
    Server trusted: green tick
    Server internet: red cross
    send mail: red cross

    Thanks,
    Stormsy.

  6. #16
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    Default Re: Firewall Zones - help

    Hi!yes and you should leave it to AUTO also consideringthat you could not figure out even the permission for firefox You will still get some pop-up after the 21 day but far less and with less possibility of making a mistakes and hamper un-necessarily your connection.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  7. #17
    stormsy Guest

    Default Re: Firewall Zones - help

    I deserve that. Thanks Fax.

    So all-in-all what I did for FireFox when the two alerts popped up was correct then? Just allowed them both - and the programme settings for FireFox are correct in my previous post?

    Stormsy.

    Message Edited by Stormsy on 07-22-2009 10:35 AM

  8. #18
    Join Date
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    Default Re: Firewall Zones - help

    Hi!sorry I don't have any specific suggestion, I leave permission as estabished by smartdefence or as been prompted.Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

  9. #19
    stormsy Guest

    Default Re: Firewall Zones - thankyou Guru Fax et al!

    Your help has been invaluable! Thankyou Guru Fax and all.

    I did what you told me to; I re-installed ZA and left Programme Control on Auto-Learn (left SmartDefence Advisor as Auto and left the box ticked for 'Automatically configure my network settings') and re-booted. Strange thing is though, for Windows Updates it has classed it as SuperTrusted, but has put a red cross in every single column (?). I read somewhere else that this was normal, but why is it set like so? I went to use WinUpdate manually to see if there were any issues with what ZA had set and to see if I got an error saying it was being blocked by my firewall - nothing! It worked normally.

    As for using FireFox - when I opened it up to check if my net was working, I then looked in the Programme Logs and saw the exact same alerts appear as before (except ZA allowed them automatically.)

    Thanks,
    Stormsy.

    Message Edited by Stormsy on 07-23-2009 12:34 AM

    Message Edited by Stormsy on 07-23-2009 12:34 AM

  10. #20
    Join Date
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    Default Re: Firewall Zones -

    Yes, all good!Cheers,Fax

    Click here for ZA Support
    Monday-Saturday 6am to 10pm Central time
    Closed Sundays and Holidays

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