Results 1 to 4 of 4

Thread: I had to completely uninstall an old version of ZA on my...

  1. #1
    cometbaby Guest

    Default I had to completely uninstall an old version of ZA on my...

    I had to completely uninstall an old version of ZA on my husband's computer, in order to update. When I installed the update, it wanted the key so I entered it.

    Now, it is giving me a msg that the program expired in Jan of 2009 ??? I purchased a 2 year subscription and it should be good until January of 2010. The key was not claiming to be *expired* until I did the total uninstall and update. I checked to make sure I was using the correct key, and it is the correct key.

    How do I fix this? Zone Alarm is now refusing to run on his computer.

  2. #2
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: I had to completely uninstall an old version of ZA on my...


    <BLOCKQUOTE><HR>CometBaby wrote:
    I had to completely uninstall an old version of ZA on my husband's computer, in order to update. When I installed the update, it wanted the key so I entered it.

    Now, it is giving me a msg that the program expired in Jan of 2009 ??? I purchased a 2 year subscription and it should be good until January of 2010. The key was not claiming to be *expired* until I did the total uninstall and update. I checked to make sure I was using the correct key, and it is the correct key.

    How do I fix this? Zone Alarm is now refusing to run on his computer.
    <HR></BLOCKQUOTE>

    http://s118.photobucket.com/albums/o...h_1welcome.gif to the Zone Alarm User Forum..We are all Users here in this ZA User Forum.. Checkpoint Staff does not usually Monitor this Forum..You can Talk to Customer Service Directly for Free on their Live Text Chat Line.. and explain your problem with your two year key..Live text Chat mode : http://www.zonealarm.com/security/en...ce-support.htm
    ---------------------------------------

    http://i118.photobucket.com/albums/o...4990GV_sig.jpg
    ----------------------------------------------------------------
    ZoneAlarm Extreme Security version:8.0.400.020
    TrueVector version:8.0.400.020
    Driver version:8.0.400.020
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:989236070
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200907.6285
    AntiSpam version:6.0.0.1429ZoneAlarm ForceField 1.3.153.0
    ZoneAlarm ForceField Anti-Phishing Database 1.2.95.0
    -----------------------------------------------------------------
    2nd Computer WinXP SP3 32-Bit
    ZoneAlarm Security Suite version:8.0.400.020
    TrueVector version:8.0.400.020
    Driver version:8.0.400.020
    Anti-virus engine version:6.0.2.678
    Anti-virus signature DAT file version:989236070
    Anti-spyware engine version:5.0.209.0
    Anti-spyware signature DAT file version:01.200907.6285
    AntiSpam version:6.0.0.1429----------------------------------------------------------------------

    Message Edited by GeorgeV on 07-22-2009 11:44 AM
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

  3. #3
    cometbaby Guest

    Default Re: I had to completely uninstall an old version of ZA on my...

    Thx a bunch .. I think I am on the right track now. :-) I'm off to fix my corrupted licensing information in ZA. hehe

  4. #4
    Join Date
    Jun 2006
    Location
    The 3rd Coast - South Central Texas
    Posts
    10,473

    Default Re: I had to completely uninstall an old version of ZA on my...

    Your Welcome..
    GeorgeV
    ZoneAlarm® Extreme Security


    Click here for ZA Support
    Monday-Saturday__ 6am to 10pm Central time
    Closed Sundays and Holidays

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •