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Thread: How do I renew my subscription?

  1. #1
    freewilly Guest

    Default How do I renew my subscription?

    Hello,

    I would like to renew my subscription which is set to expire.

    The problem is, every time I try I get a "Failed to create user. Duplicate user for E-mail/Login:" message.

    Yesterday, it told me I had an invalid password. I promptly responded by requesting a new password from zonealarm which does not currently work.

    This is a complete runaround and I find it absurd it has become this difficult to renew my subscription.

    Any help you could give would be most appreciated.

    Operating System:Windows XP Home Edition
    Software Version:8.0
    Product Name:ZoneAlarm Internet Security Suite

  2. #2
    Charles_B Guest

    Default Re: How do I renew my subscription?

    Try Guru fax's link to Live Chat :

    http://forums.zonealarm.org/zonelabs...=127271#M10349

    I just resolved an issue renewing ForceField with Live Chad.Quick and easy.

    Kept getting Errors Occurred! Correct displayed errors and try again, please. License Key is invalid.


    Have a nice Day

    Message Edited by Charles_B on 07-23-2009 06:09 AM

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