Could someone please help? I've just upgraded to the above version but after the reboot, the ZA icon is no longer in my taskbar. It's also missing an entry in "Start" --> "Programs".

According to Windows, the firewall is up but the AV is off. I've tried running zonealarm.exe and zlclient.exe from the directory they're installed in but nothing happens. What am I missing?

I'm using SP2 build 2600 (5.1.2600).

I've tried the following so far:

System restore twice - neither could restore back to how I was before I "upgraded" ZA
Rolling back to an earlier version of ZA - neither worked and sent the standard error message back to Microsoft
Uninstalling ZA completely using ZA's uninstaller - this fails due to the routine not finding "cps_clean "; however, in the directory, the app. is clearly there.


Thanks a lot.

Operating System:
Windows XP Pro
Software Version:
Product Name:
ZoneAlarm Antivirus

Message Edited by flatley on 07-27-2009 05:06 AM

Message Edited by flatley on 07-27-2009 05:21 AM

Message Edited by flatley on 07-27-2009 05:25 AM