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Thread: Zone Alarm 6.0.667.000 BSOD/VSDATANT.SYS?

  1. #1
    picachux Guest

    Default Zone Alarm 6.0.667.000 BSOD/VSDATANT.SYS?

    I've been using Zone Alarm for quite a while and have been running the free version of 6.0.667.000 without issue until today. My system rebooted on bootup, I wrote down the error and stop code. I am using Windows XP SP2 (All Updates), Gigabyte K8N-Ultra 9, Athlon 64 3500+, ATi x800XL PCI-E, 2GB OCZ PC3200, 120gb SATA WD HD, Lite-On 167T DVD, BenQ DW1640 DVD-+RW DL.BSOD Info:DRIVER_IRQ_LESS_THAN_EQUAL ( I think, this is the only part I didnt write down, sorry!STOP 0x000000D1 (0x07DCD43D, 0x00000002, 0x00000000, 0xA799AD3D)VSDATANT.SYS A799AD3D BASE AT A7976000 DATESTAMP 4313A6C6Now, the following is what is shown in the Event log under SYSTEM for the BSOD:Event Type:Information
    Event Source:Save Dump
    Event Category:None
    Event ID:1001
    Date:10/26/2005
    Time:3:20:39 PM
    User:N/A
    Computer:GORILLA64
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x100000d1 (0x07dcd43d, 0x00000002, 0x00000000, 0xa799ad3d). A dump was saved in: C:\WINDOWS\Minidump\Mini102605-01.dmp.For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Message Edited by picachux on 10-26-2005 04:02 PM

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm (Free)
    Software Version:6.0

  2. #2
    magical_trevor Guest

    Default Re: Zone Alarm 6.0.667.000 BSOD/VSDATANT.SYS?

    Hi Picachux,Welcome to the ZoneAlarm Forums, my name is Tony.Can you please tell me how long have you been having this problem?Have you installed any software before this happened?

  3. #3
    picachux Guest

    Default Re: Zone Alarm 6.0.667.000 BSOD/VSDATANT.SYS?

    This is the first time i've had a problem with Zone Alarm in like a year. Never had it cause a BSOD though, the only thing that has changed was updating Norton 2K5 Live Update from 2.x to 3.x. That was like a week before the BSOD occured, I did a complete clean install following the instructions posted on your site and it hasnt happened again yet.

    Message Edited by picachux on 10-28-2005 01:23 PM

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm (Free)
    Software Version:6.0

  4. #4
    magical_trevor Guest

    Default Re: Zone Alarm 6.0.667.000 BSOD/VSDATANT.SYS?

    Hi Picachux,Its not recommended to be using 2 firewalls (if you are). So if you are using 2 firewalls, please take one off your computer.

    Message Edited by magical_trevor on 10-29-2005 10:37 AM

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Internet Security Suite
    Software Version:6.0

  5. #5
    picachux Guest

    Default Re: Zone Alarm 6.0.667.000 BSOD/VSDATANT.SYS?

    I only have Norton Antivirus 2005 and Zone Alarm Free 6.x installed. Microsoft windows Firewall is also off.

  6. #6
    picachux Guest

    Default Re: Zone Alarm 6.0.667.000 BSOD/VSDATANT.SYS?

    Has there been any progress on the cause of this?

  7. #7
    picachux Guest

    Default Re: Zone Alarm 6.0.667.000 BSOD/VSDATANT.SYS?

    I've been reading that the previous version doesnt cause BSOD's so I wont take anymore chances and move back a version.Got another one to report:Event Type:Information
    Event Source:Save Dump
    Event Category:None
    Event ID:1001
    Date:11/5/2005
    Time:12:54:51 AM
    User:N/A
    Computer:GORILLA64
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc0000005, 0xbf80efb8, 0xa41126bc, 0x00000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP.For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

  8. #8
    bleedingedgeboy Guest

    Default Re: Zone Alarm 6.0.667.000 BSOD/VSDATANT.SYS?

    Hi, I wanted to add to this because I ran into the same BSOD last week. I have the same version, ZoneAlarm Firewall with AV. Licensed version.In my case, I was re-installing a system after replacing a failed disk drive. I put in the new drive on Wednesday last week, and had Zone Alarm in that night, along with all the latest patches for XP. All day Thursday I added other software, mostly development tools. On Friday morning, I added Office Pro, and patched everything. I then started getting a lot of messages of CTLoader being blocked. Since it's an important part of Office, I changed it to trusted.I then started using a development tool called TortoiseSVN (www.tigris.org) to download source files from a local server in the office. BOOM! BSOD. I repeated this 4 times, and everytime it died while downloading the same file. But, it always said VSDATANT.sys was the driver at fault. While I suspect the file I am downloading is somehow corrupt, or exceptionally large, I think it is causing a buffer overflow and killing VSDATANT.sys. I have removed ZA, and done some different tests at home. Everything is fine since I removed ZA. However, I will be back in the office tomorrow and will repeat my original test. I will also be sending all this in on a support request. Just haven't had any time.

  9. #9
    picachux Guest

    Default Re: Zone Alarm 6.0.667.000 BSOD/VSDATANT.SYS?

    Is today's update supposed to fix all the BSOD's people have been experiencing.

  10. #10
    cityman Guest

    Default Re: Zone Alarm 6.0.667.000 BSOD/VSDATANT.SYS?

    i have had the bsod via vsdatant.sys. it drove me nuts because i like a clean system- reformatting and updating galore. however the problem i have is not a continual problem. it may happen or it may not.

    from what i seem to have found via this forum- there is a patch coming. so i will wait. also i will continue to use this program- now that i know the problem. i can live with it. i have not figured out why it happens sparadically. i do not have the resources to determine that.

    if the patch is not forthcoming i will use another suggestion- manually load it. or if that fails.. a new firewall program.

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