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Thread: ZoneAlarm Pro Preventing Access to some website

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  1. #1
    pbcnx Guest

    Default ZoneAlarm Pro Preventing Access to some website

    When i am using zonealarm, i can't access some sites which is some is .php and .jsp. also some images wont load. even www.microsoft.com is blocked. but when i turn it off, the ban is no more. what is the reason?

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm Pro
    Software Version:6.0

  2. #2
    billc Guest

    Default Re: ZoneAlarm Pro Preventing Access to some website

    It is your Privacy settings blocking some of the access to pages. The Privacy advisor can help resolve the issue and allow you to customise those sites for your use. You will need to go to the Privacy Panel and click on 'custom' in Cookie Control. Then go to the bottom and enable 'Show Privacy Advisor' click apply then ok.

    Next go to the page in question and when the Privacy Advisor alert pops up, click on "Click here for details'' and it should take you to the Site List box where you will see the entry causing the problem. The name of the entry can be found in the "Entry Detail" box at the bottom of the page. Now click on 'options' and turn off the ones that interfer with the page. You may have to try several and then refresh the page until the issue is resolved.

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