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Thread: zonealarm GUI sometimes messed up

  1. #1
    megja Guest

    Default zonealarm GUI sometimes messed up

    ZA (free version) 6.1.737.000
    windows xp pro sp1

    It happens sometimes when I restart the explorer.exe process after I have had it stopped for a while.
    (english is not my first language)

    http://img524.imageshack.us/img524/4542/help3ie.jpg

    Operating System:Windows XP Pro
    Product Name:ZoneAlarm (Free)
    Software Version:6.0

  2. #2
    billc Guest

    Default Re: zonealarm GUI sometimes messed up

    Thanks for the image, that helps. It suggests that your ZA Free installation is likely corrupt. Do a clean uninstall of ZA then install a fresh ZA program. First download and save a new installer of ZA Free here . Then go into the start menu locate the zonelabs entry and right click on the uninstaller and select properties. Now in the target box you must add a space and then /clean to the end so that it looks something like this "C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /clean click apply and then OK. Next open ZA and turn off the load on boot option, then reboot and then run the uninstaller.This should get rid of all of ZoneAlarm. Now go to your windows temp folder and delete everything. Find the folder named Internet logs and delete it then empty your recycle bin. Now install the fresh copy.

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