I have a problem with Fast User Switching on XP Pro. When a second user logs on and uses the laptop then logs off, the laptop often hangs with a blank screen, rather than going back to the "Welcome" screen. The only way out of the hang is a forced shutdown via the power button. I've checked on the MS Knowledgebase that I have all the current fixes installed for known FUS issues. I read on a bulletin board that ZAP can interfere with FUS - can anyone confirm that this is the case, if there's a fix and, if not, are Zone Labs working on it?

Running a Dell C840 laptop with Intel P4M 2.0 MHz, 1 GB RAM, 40 GB HDD, XP Pro SP2 and all updates, ZAP 6.1.737.000, NAV 2004, SpywareGuard, SpywareBlaster, Ewido 3.5, broadband with BT via Intel AnyPoint DSL software modem, regular scans with Spybot S&D and Ad-Aware SE.

Help appreciated. It's not a critical issue as I could always disable FUS, but it's a pain as the wife often wants to use the laptop whilst I'm logged on..

Operating System: Windows XP Pro
Product Name: ZoneAlarm Pro
Software Version: 6.0

Message Edited by Projectman on 01-03-2006 10:35 AM

Operating System:Windows XP Pro
Product Name:ZoneAlarm Pro
Software Version:6.0