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Thread: ZA Lock not engaging

  1. #1
    pderas Guest

    Default ZA Lock not engaging

    I have had ZA on my machine for years, running 6.1.737.000 now.I always keep the lock set to engage after 15 minuted of inactivity.It's a pain but I regard it as a price I pay for relative security.Lately it has not been engaging at all.I tried resetting it to 14 minutes. That didn't work.Is this a bug?How can I get it back working?

    Operating System:Windows 2000 Pro
    Product Name:ZoneAlarm (Free)
    Software Version:6.1

  2. #2
    Join Date
    Apr 2004
    East Coast of Florida - Lightening/Shark Bite Capital of the World

    Default Re: ZA Lock not engaging

    Hi pderas,

    A database reset will fix the problem if Zone Alarm is the problem in the first place. Reset the database this way; you will lose your customizations and will need to reconfigure Zone Alarm.

    1. Boot your computer into the Safe Mode. {Instructions if needed}
    2. Navigate to the c:\windows\internet logs folder.
    3. Delete the backup.rdb and iamdb.rdb files in the folder.
    4.Reboot into the normal mode.

    Hopefully this will solve your problem, if not PLEASE post back.

    Thank you for your time and have a nice evening!


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