Below is the message I sent to ZoneAlarm tech support. I was told that ZoneLabs doesn't support emulation programs.
Like I said below I'm happy to do as much of the work/troubleshooting as my skills will allow.
We have a licensed version of Zone Alarm Security Suite on a computer where Cygwin was recently installed. There is an incompatibility between Zone Alarm and a command that we use.
rsync -rvc -e ssh -l testusr ./testdir 192.168.111.2:/home/testusr
I have verified that the problem does not occur with Zone Alarm Pro in the following versions.
ZoneAlarm Pro 6.1.737
ZoneAlarm Pro 5.5.094
ZoneAlarm Pro 5.1.033
ZoneAlarm Pro 4.5.594
ZoneAlarm Pro 4.0.146
It also works with Norton Internet Security 2006 and F-Secure Internet Security 2006.
However, Zone Alarm Security Suite versions 6.1.737, 6.0.667 and 5.5.094 cause a problem. The problem persists even when ZoneAlarm Security Suite is shut down. You have to completely uninstalit for the command to work. The reason I keep referring to the command is because it's a combination of 2 programs that work together. Rsync uses ssh to create a secure tunnel to use for the data transfer. Even if you don't have a Linux server (192.168.111.2) to troubleshoot you can run the above command and you will get an error message from ssh saying that Connection timed out . When you run the same command with Security Suite installed it doesn't even ask if I want to let ssh.exe access the network/internet. It hangs forever.
Download and unzip the programs from here ( no install needed just WinZip) into a newly created dir
cd into the directory and run the command above.
I will be very happy to help troubleshoot the issue with you so please don't hesitate to contact me.
Operating System:Windows 2000 Pro
Product Name:ZoneAlarm Internet Security Suite