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Thread: ZoneAlarm won't start

  1. #1
    jonnies Guest

    Default ZoneAlarm won't start

    I recently used the liveupgrade option.
    Then I restarted and zonealarm wouldn't start.
    If I go to event viewer then go system I find this error:

    The TrueVector Internet Monitor service failed to start due to the following error:

    The process cannot access the file because it is being used by another process.




    When the machine first starts, theres zlclient.exe in the processes list., but I don't get a GUI.

    if i end the process then try to start the TrueVector service, I get the same error.




    But if I try to uninstall zonealarm then reinstall it, when I try to uninstall it says it can't because the TrueVector service isn't


    started.

    Also, my computer browser service keeps randomly shutting itself down, but I can start it again manually, I don't know if it's related.


    Message Edited by jonnies on 04-01-200603:12 AM

    Operating System:Windows XP Home Edition
    Product Name:ZoneAlarm Pro
    Software Version:6.1

  2. #2

    Default Re: ZoneAlarm won't start



    Your upgrade probably resulted in the corruption of some program files that are still on the hard drive. You should completely remove zonealarm from your computer then re-install it. Here is the link for the instructions to completely remove zonealarm from your computer.

    http://nh2.nohold.net/noHoldCust25/P...tallNonNT.html

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