OS = Windows XP Pro -SP2; IE = 6; Nod32 Version 2.5; Zone Alarm Pro = 6.1.744.001
I am trying to access a Secure SIte (Morgan Stanley). I do have a username and password.
The accessing of this site was working at one time with the above software installed. The problem is -- I have updated this software with the updates released from their manufacturer but I don't remember at what point
the following problem begun.
After entering the URL for Morgan Stanley, the login page shows and I enter my Username and Password. As soon as I hit "Enter", the current screen closes and the product shuts down returning me to my Desktop screen.
Using ZA Pro, I have lowered all of the various setting to their lowest possible setting (LOW or OFF) and I entered the URL of Morgan Stanley into the "ID-Lock -Trusted Sites" area.
In IE, under Tools/Internet Settings, under Security tab/Trusted sites, I added the "https://..." for Morgan Stanley. Under the "Privacy Tab - Sites", I entered the "http://..."
Can anyone tell me how to fix this problem?
Operating System:Windows XP Pro
Product Name:ZoneAlarm Pro