<a target="_blank">After loading an update of zone alarm and a new registry mechanic I got an error message in MS excel and Word "unable to read file."
No MS office files will load.
</a> I have already contacted MS Office and Compaq.
They want to charge me for support to correct the problems that one of the two Zone Lab products has caused. Zone Labs does not appear to take responsibility for correcting the problems that its down loads cause either before they are released of after that their their adequate testing has caused.
Zone Labs knows that MS Office suite is a registry run software. Zone Labs committed to a registry correction revenue generator when it developed the Registry Mechanic. The current help offering are poor at best and seem to discourage meaningfully support.
Zone Lab has an obligation to correct the problem that the early release of its product caused.
Will Zone Labs honor that obligation?
Operating System:Windows XP Pro
Product Name:ZoneAlarm Internet Security Suite