So I've been using both ZoneAlarm Suite 6 and Acronis 9 for some time now. After a number of months of being lazy with my backing up, I've purchased a new computer and installed fresh copies of both apps (lastest versions). What's happening is that whenever I do a full disk image backup (say, from my C drive to my D drive), if ZoneAlarm Suite 6.1 is running, it causes a blue screen EVERY time, at the end of the backup.
I tested this a few different times, but can now say with certainty that when ZoneAlarm is on, I get a BSOD. When it's off, no BSOD. Once I saw the error was in vsdatant.sys, but other times, I didn't see this and the computer just rebooted.
I'm not sure what may have changed with recent versions of ZoneAlarm, but this is a huge problem for me and the only way to effectively backup my computer is to shutdown ZoneAlarm before running the backup.
I'm going to post a similar message on the Acronis forums to see if it's something that can be rectified on that end.
At this point, it seems like the problem is with ZA, since when it's off, there's no BSOD.
Has anyone out there who has both Acronis True Image 9 (workstation) and the latest ZoneAlarm suite encountered this issue?
Not sure what I can do except to fix this (except the above workaround of shutting ZA down).
Windows XP Pro
ZoneAlarm Internet Security Suite
Message Edited by biznotch on 04-17-200607:48 PM