Zone Alarm email scanning cannot be enabled because of a third party conflict. I went to C:/Windows/Internet Logs and retrieved the text of the lsp conflict and it reads as follows:

{A47C427F-2C83-4FE4-ABB2-DD2708465C2D}{A47C427F-2C83-4FE4-ABB2-DD2708465C2D} (IDM_LP)
sktop)
{A47C427F-2C83-4FE4-ABB2-DD2708465C2D}{A47C427F-2C83-4FE4-ABB2-DD2708465C2D} (IDM_LP)

I have written lspsupport@zonelabs.com asking for instructions for this conflict's resolution but received no reply.

Can you help me?

Operating System:Windows XP Pro
Product Name:ZoneAlarm Antivirus
Software Version:6.1